Module

SmartCheck Argumentation support for invoice reductions

SmartCheck supports workshops in reviewing and handling audit reports and the invoice reductions resulting from them. Documents such as the invoice, delivery note, audit report, assignment declaration and documentation (e.g. damage and repair photos) can simply be submitted through the usual channels (by e-mail or upload in the platform).

The system analyses the content and, within 5 minutes, creates a structured basis for the statement, which can be reviewed directly and sent in your name.

Daily challenges

Invoice reductions cost time and resources

Invoice reductions by insurers require a professional review and a well-founded justification. In practice the processing is often manual and ties up qualified staff - usually the management or the foreman - in the business. Working out a comprehensible argumentation in particular is time-consuming and cannot be delegated without internal research and the relevant expertise.

Solution

SmartCheck takes over analysis and argumentation

assistora SmartCheck automatically analyses submitted documents, filters the decisive content and brings it into a clear structure. Building on this, a well-founded, comprehensible argumentation for communicating with the insurer emerges - precise, robust and ready to send.

How SmartCheck works

3 simple steps to the finished statement

1Submit documents: by e-mail or upload

Attach all documents belonging to the case to an e-mail to your individual assistora address - invoice, audit report, photo documentation, repair instructions, delivery notes and evidence from your DMS (Dealer Management System), individually or as a ZIP in common formats (PDF, JPG, PNG, Word, Excel). Or upload the files directly to the case in the platform. Both routes lead to the same review.

No installation - by e-mail or directly in the platform

2Automatic analysis

assistora SmartCheck automatically analyses the submitted documents, identifies the decisive content and brings it into a clear, structured form. On this basis a well-founded and comprehensible argumentation for communicating with the insurer emerges, one that specifically refers to the provided documents and attachments and puts them into context. Every statement is thus transparently substantiated and professionally underpinned - precise, robust and ready to send.

24x7 AI-powered & automated processing

3Review & send

Simply review the statement assistora created automatically, which lands directly in your e-mail inbox. All relevant documents have already been compiled and attached by assistora - no additional research or manual compiling required. If needed, adjust the content individually and then send the statement including all attachments with just a few clicks straight from your e-mail system to the insurer's claims department.

assistora supports, you stay in control
Benefits

Why SmartCheck?

Processing time

The time spent per case is significantly reduced, since no laborious familiarisation with each individual case is necessary. All relevant information is analysed automatically and prepared in a structured way, so processing can be completed much faster.

Relief

The administrative burden on the team is noticeably reduced, because the processing can also be done by the back office and does not necessarily require the foreman or the management. Qualified staff are relieved and can focus more on the operational core business.

Economic efficiency

Even smaller reduction cases can be handled economically, since the reduced time spent significantly lowers the use of resources. At the same time the cost structure improves sustainably through a more efficient use of the existing staff capacity.

Professional communication

The statements created by assistora are clearly structured, professionally sound and factually worded. This ensures a professional appearance towards insurers and audit service providers and strengthens the persuasiveness of your argumentation.

Checklist

Which documents are needed?

For a basic analysis SmartCheck needs the documents marked as required. The more comprehensive the documents and documentation provided are, however, the more precise and robust the statement assistora can work out. There are no extra costs for you - on the contrary: with every additional piece of information, the quality and significance of the result increase, as does the likelihood that the insurer will approve the settlement.

  • Required required for the analysis
  • Recommended increases the significance
  • Optional if available
  1. Invoice Original invoice as a PDF file
    Required
  2. Reduction letter / audit report Reduction notice from the insurer or audit service provider
    Required
  3. Estimate e.g. (Audatex/DAT) for the detailed item analysis
    Recommended
  4. Photos Damage and repair photos as visual evidence
    Recommended
  5. Documentation Repair documentation and work records
    Recommended
  6. Expert report / damage report Assessor's report, if available
    Optional
  7. Quotation / repair approval Originally approved quotation
    Optional
  8. Previous correspondence Previous correspondence on the case
    Optional
  9. Repair instructions as PDF. The argumentation will then also be based on this information.
    Optional
FAQ

Frequently asked
questions

SmartCheck is aimed at body, paint, auto glass and combined accident repair businesses as well as specialised niche providers and assessor organisations - and equally at workshop chains and networks - that regularly have to handle invoice reductions by insurers. It is particularly valuable for businesses where the processing is currently done by the foreman or the owner personally.

Ready for efficient support?

Feel free to contact us without obligation via the contact form.